Privacy Policy

Ride The Spectrum

Last Updated: 24th November 2025
Ride The Spectrum (ABN: 17511012755)
Website: www.ridethespectrum.com

Ride The Spectrum (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, respectfully, and in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

1. What Personal Information We Collect

We collect the information required to provide coaching, hypnotherapy, performance sessions, and website services. This may include:

1.1 Personal Identity Details

Full name
Email address
Contact number
Residential address (for billing or intake forms)

1.2 Health & Background Information (where relevant)

For hypnotherapy, mindset coaching, and performance conditioning:

Relevant personal history
Goals and challenges
Notes taken during sessions
Intake/assessment forms

(We only collect what is reasonably necessary for your care.)

1.3 Website & Booking Information

Session bookings
Payment history (processed securely by third-party platforms)
Communication preferences
IP address and browser information (standard analytics)

1.4 Payment Information

Payments are processed securely via Stripe, Wix Payments, PayPal, or similar providers.
We do not store credit card details.

2. How We Use Your Information

We use your information to:

Provide coaching, hypnotherapy, or performance services
Communicate regarding sessions or booking confirmations
Personalise your experience and track progress
Maintain accurate client records
Deliver online programs, resources, or email updates
Improve website functionality and performance
Comply with legal, ethical, and professional obligations

We do not sell, rent, or trade your information.
Ever.

3. How Your Information is Stored

Your information may be stored:

Securely within encrypted booking systems
Password-protected digital storage
Encrypted email communications
Secure cloud environments (Australia-based when possible)

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

4. Sharing of Information

We may share your information only when:

You give explicit written consent
Required by law (e.g., subpoena, legal obligation)
Necessary to protect your safety or another person’s safety
Working with trusted service providers (e.g., booking platforms, email systems) who meet strict privacy standards

Your information is never shared for marketing by third parties.

5. Confidentiality in Therapy & Coaching

Everything discussed during sessions is confidential except in the following situations:

Risk of harm to yourself or others
Risk involving a child or vulnerable person
Legal requirement to disclose information

These are standard professional obligations for all hypnotherapists and coaches in Australia.

6. Cookies & Website Analytics

Our website uses cookies and analytics tools (e.g., Google Analytics) to improve performance and user experience.

These may collect:

Device type
Browser type
Pages visited
Time spent on site

You may disable cookies in your browser settings at any time.

7. Accessing or Updating Your Information

You may request access to, or correction of, your personal information at any time by contacting:

Email: {fabian@ridethespectrum.com}
Mobile: {0447 165 776}

We will respond within a reasonable timeframe, usually within 7–14 days.

8. Retention of Records

Client session notes and related information are held securely for up to 7 years, as required by professional guidelines.
After this time, records are securely destroyed.

9. Third-Party Services

Our website, booking system, payment gateways, and email platforms may involve third-party services.
These providers follow their own privacy standards and comply with Australian or international privacy laws.

Examples include:

Stripe / PayPal / Square
Wix / Calendly / Acuity
MailerLite / MailChimp
Zoom

We only use reputable platforms with strong security protocols.

10. Changes to This Policy

We may update this policy from time to time.
The “Last Updated” date will always reflect the most recent version.

11. Contact Us

If you have questions, concerns, or requests regarding your privacy:

Email: {fabian@ridethespectrum.com}
Website: www.ridethespectrum.com

Privacy Policy: We collect and protect your personal information in accordance with the Australian Privacy Principles. Your data is confidential, secure, and never shared without your consent.
For full details, see our complete Privacy Policy.